Shipping & Returns
Shipping & Returns
Since high quality is our priority, customized orders are currently taking about four to five weeks to ship depending on the size of the order and level of customization. All other are shipped the next business day. The shipped balls are deflated to reduce shipping costs. Your order will be delivered in one shipment. If you are a retailer and have special packaging requirements, please email us at firstname.lastname@example.org. We will be glad to assist you with packaging and labels.
Lost, Damage or Return Policy
A. Customer must call within 10 days of purchase to return any item. After 10 days there will be 15% restocking. Items accepted for return for reasons other than manufacturer defects or error is subject to 15% restocking fee.
B. Only those instruments having a manufacturer's defect will be accepted for replacement within10 days of purchases. Misused or used items will not be accepted. Credit will only be issued for our company errors, such as shortages, wrong item, or price adjustment.
C. Customer must call 3 days prior to returning any item. All return items must be shipped in the original packing.
BestSoccerSupply.com is firmly committed to protecting our customers privacy. We only collect information which is required to conduct the business on the internet. We do not share your information with any third party. The payment information we receive from you such as credit card is deleted periodically from our database as we feel that there is no need for saving this information for long duration of time. All the data is stored in a secure location and there is no possibility of anyone else using your private information for fraudulent use.
All information you provide is protected by industry-standard SSL technology and stored on secure servers. We may occasionally use the data you provide to inform you of any special offers.